PERSONAL PROFILE
I am a friendly, approachable and polite individual able to work effectively as part of a team or alone using my initiative to achieve set deadlines and targets. I have good communication and interpersonal skills with the ability to build strong working relationships with people from diverse backgrounds and at all levels. I have strong organisational and time management skills able to work well under pressure while maintaining high standards of work at all times. I am keen to develop a career within an administration based role and feel that my skills and experience are well suited to this area of work. I am also willing to undergo any additional training that maybe required.
KEY SKILLS
- Fully conversant with Microsoft Office applications
- Accurate typist
- Excellent communicator
- Ability to prioritise workload and meet deadlines
- Works calmly under pressure
- Ability to create sound professional relationships with clients and colleagues
- Task-orientated with the ability to meet deadlines
- Keen eye for detail
2011 – 2011 Volunteer – Salvation Army Charity Shop
- Sorting through donations and labelling clothes
- Pricing items for sale
- Assisting with customer enquiries
- Rotating and replenishing stock
- Keeping shop floor tidy at all times
- Tidying shelves and rails
2003 – 2011 Nursing Assistant - Nottingham University Hospital (City Site)
Within this role I carried out a number of general administration duties as well as caring for patients.
- Retrieving electronic patient reports and filing
- Data collection
- Writing reports and minutes from meetings
- Laminating documents and leaflets/posters
- Working on reception during the night shifts
- Taking telephone calls
- Carrying out hourly observations and recording all results accurately
- Receiving deliveries of medical stock and checking all items correct before putting away in correct areas
2013 Care Training
IT Level 2
2013 Central College
Applied Science Level 1
2003 – 2011 Nottingham City Hospital
NVQ Level 3 in Care (including administration units)
- Moving and Handling
- Infection control
- Health and Safety
- COSHH
- Bereavement (including introduction to mortuary and funeral procedures)
1999 – 2001 South Nottingham College
GNVQ Level 3 Health and Social Care (including administration)
1998 – 1999 Care Plus Nursing Home
NVQ Level 2 in Direct Care
Food Hygiene - Level 1
1989 - 1994 West Bridgford Comprehensive School
5 BTECs & 4 GCSEs passed including maths and English
NVQ 1 Hairdressing with customer care and administration
BTEC: Information Technology
HOBBIES & INTERESTS
Cinema and theatre, general socialising and day trips etc.